Click on the following to see answers to frequently asked questions. If you do not find your question answered here, please feel free to contact the VanGo™ Program Administrator.
Are there perks for being a driver?
Are there rules for being a driver?
Are there standard Safety guidelines for approved Drivers?
How are fares collected?
How are monthly fares determined?
How does the van maintenance take place?
How is the van insured?
What happens if the van breaks down along the way?
What happens if the van is involved in an accident?
What happens if the van is not available because of maintenance or repair?
What if I go on vacation or take a leave from employment?
What if I have a personal emergency and need to get home?
What kind of paperwork is involved in joining a vanpool?
What rules apply to a vanpool?
Who maintains the van?
Who owns the van?
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